With the rapid deployment of complex IT implementations in healthcare, the need for enhanced IT support services has never been more urgent – and will only increase in the near future, Healthcare service providers must align their organization with strict compliance requirements (e.g., HIPAA & HITRUST) to lend to the success of their healthcare organization.
To stay competitive, while providing data protection, and system reliability, healthcare providers cannot maintain the status.
ATC’s advanced service desk professional are able to provide assistance between the major IT platforms while simultaneously dealing with internal IT business process, and complicate situations. Hospitals are often in transition between platforms, so they need support between the legacy applications and the new simultaneously. It is simply not an efficient option to rely on two help desk support systems. ATC modern service desk is able to do it all.