1. Not having a clear idea about what to look for in an IT managed service provider, Lack of a documented plan

Perhaps you’re just starting your search for an IT managed service provider and don’t have all the information about what to look for. Many small businesses are not aware of all the essential
aspects of choosing a managed service provider. Many of these small businesses choose to pursue just one provider because they think the service, they receive will be good enough or they fail to recognize that there are many factors
to consider.

With the Internet being what it is today, it’s easier than ever to find hundreds of digital resources and online marketing companies offering IT managed services that will help you solve your needs. If you are unsure which services, you
should take a look at, don’t hesitate to use this resource as a jumping-off point. It will help provide you with some information, but ultimately, the decision is up to you.

2. Listening to exaggerated sales pitches

When you’re searching for IT managed services, don’t fall for marketing hype. IT services can be very costly these days and the customer can be swayed by a good pitch. Most people make many pitfalls and mistakes when looking at companies
when it comes to choosing IT services.

If you are being sold something by someone wearing a tie-dye T-shirt and shouting “Amen! Check out my company offering this fantastic service that will save you money along with making your website fast!” Leave the party immediately

3. Hiring an inexpensive company

Hiring an inexpensive company is the most common mistake that many people make when they want to offload their IT duties to anyone who can get the job done at a price they can afford. In fact, most small businesses avoid hiring full-time
IT professionals in favour of hiring one or two contracted experts to handle tasks for them. However, these suppliers aren’t really specialized in handling your business’s networking needs. They are good at implementing basic networking
solutions, but cannot monitor and respond effectively to changes in the long term.

4. Hiring a larger, costlier company,

Many small businesses are paying too much for their IT services. The thought that It’s “Big and expensive than it will be better” tempt businesses most while hiring Tech support. But the truth is totally different. It’s not always the
same. By hiring an oversized company with unnecessary services will lead you to pay too much for IT Managed Services for your business.

5. Selecting a company without checking their references, they fail to look for a track record

More and more, businesses are hiring IT services. If you have not done your homework, however, you may be hiring the wrong company. When in doubt, it’s wise to look at references from other business owners/operators and customers. Otherwise,
you’ll end up, hiring an unprofessional IT Managed Services provider.

The references don’t necessarily have to come directly from the company. Sometimes just an Internet search for the client will provide enough information that you can hire an experienced company without having to visit a storefront. Any
good reference check site will tell you about the importance of getting rated by at least one reliable review site first.

6. Leaving security and confidentiality concerns to chance, agreeing to a contract term you don’t understand

Agreeing to a contract term you don’t understand is not a minor error. It can cost you precious time, money, and potentially damage your computer. In my experience, this most often occurs when a home or business owner thinks they are simply
hiring a plumber or handyman when in reality they are hiring an IT expert. The initial contract may look like one from a plumbing or building contractor, but it should really be treated as a legally binding document that sets forth
all responsibilities between the parties involved.

7. Being unfamiliar with contract termination policies and procedures

Many businesses are concerned with managing and preventing mistakes. Spend time and money exploring all available options before enrolling in a service offered by an outside party. The result of this is an organization that is aware of
all of its obligations and protocols, but lacks clarity when it comes to contract termination policies and procedures.

Contracts with IT service providers may seem simple enough on paper. However, if you are thinking about outsourcing your computer work to the providers, it is wise to take some time to familiarize yourself with all the termination procedures
in place. This will ensure that there are no surprises when it comes time to cut the cord on a contract.

8. Not knowing exactly what is hoped to be accomplished from outsourcing IT

9. Forgetting about the hidden costs, Getting unwanted surprise at the time of payment

The biggest mistake people make when getting an IT service is not knowing about hidden costs. When you hire a company, you don’t see the price until it comes up on the invoice. But you also don’t see what services or software the company
actually provides until it referred you to one of them by name. There are differences in prices for similar services provided by different companies, but rarely do you see the true costs of service until it’s finished.

Check carefully the contract terms before signing otherwise you’ll receive an unwanted surprise at the time of payment.

10. Not researching potential providers in any extensive way, they choose the cheapest proposal without researching the value

Without the right research, you might end up doing things that make it more difficult to complete a job. This goes for hiring a professional IT service as well. Hiring unskilled or overqualified people could cause a waste of money. This
is because hiring experts often come with additional packages and extra charges that come with their services. It’s important to always check documentation thoroughly before making any final decisions about who you are going to be
working with.